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I received an invitation, what now?

Guidance on how to activate your pass and what you need to take into account

Before you start

Make sure you have:

  • ✅ An invitation email from your employer

    • This contains the personal activation link you will need to start the activation process

  • ✅ A device with a camera and an internet connection

    • Preferably a smartphone, but a laptop with a webcam can also be used

  • ✅ A valid identity document

    • We support identity cards and passports. The document must not be expired, undamaged and fully readable.

  • ✅ A well-lit place to take pictures of your document and your face


Step 1: Use your invitation link

  1. Open the email you received from Peripass

  2. Click or tap the activation link to open the Pass activation page in your browser.

  3. Follow the on-screen instructions to start the process


Step 2: Scan your identity document

You'll be asked to scan your identity document.

  1. Choose which documents to scan (ID card or passport)

    • The options depend on the information your employer provided

  2. Take clear photos of the front and back of your document

    • Follow the on-screen frame and instructions

    • Make sure the whole document is visible

    • Avoid glare, blur and reflections


Step 3: Provide your address (when required)

Depending on your nationality, we need some additional information for compliance:

  • Non-Belgians:

    We are legally obligated to store your legal address. Please enter your correct address.

  • Belgians:

    We store your National Registry Number, which is captured directly from your identity document. You don’t need to type your address.

This information is used in the context of ISPS legislation and port security.


Step 4: Scan your face

Now your document has been scanned, we need a selfie in order to:

  • match it to your scanned document

  • see if it is really you activating the pass, and not someone using a picture of you

Please make sure to:

Make sure the lens of your camera is clean.

Keep your face inside the circle.

If on a smartphone, it can help to keep your phone vertical and at eye level.

Turn so that you are facing the source of light, not having the light source behind you.

Please remove glasses, hats, caps, scarfs, ... or any other object obstructing your face.


Step 5: The result

Now you have scanned your document and have taken a selfie, we can check if there is a match. There are 3 outcomes:

Result

Meaning

Approved

We have positively confirmed it is you.

Your pass has been activated.

Review

You first have the option to retry 3 times.

If all of your retries are depleted, we will send your information to a human operator to verify.

They can either:

  • Approve your activation

  • Give you 1 additional retry

  • Completely reject your activation

Rejected

Same as review


After successful activation: Your QR code

Congratulations on activating your Pass.

You will receive an email with your QR code and instructions on what to do next.

Your Pass can be:

  • Saved in your Apple or Google Wallet

  • Printed to keep it in your physical wallet

The QR code contains a secure, partial representation of your digital identity. You use it as a key to enter sites that use Identity Pass.

To be as secure as possible:

  • We remove all traces of your biometrics from our servers

  • This means your QR code is unique and cannot be recreated

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